Cancellation & Refund Policy
Last updated: May 26, 2025
1. Digital Products
Due to the nature of digital products, all sales are final. We do not offer refunds for digital recipe books or other downloadable content once the purchase is complete.
2. Physical Products
For physical products, you may cancel your order within 24 hours of purchase if the item has not yet been shipped. Once shipped, our standard return policy applies.
3. Returns
We accept returns of unopened, unused items in their original packaging within 30 days of delivery. Customers are responsible for return shipping costs unless the return is due to our error.
4. Refund Process
Refunds will be processed within 5-7 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.
5. Contact Us
For any questions about our cancellation and refund policy, please contact our customer service team at support@thecookshot.com.